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《HOPE English 希平方》服務條款關於個人資料收集與使用之規定

隱私權政策
上次更新日期:2014-12-30

希平方 為一英文學習平台,我們每天固定上傳優質且豐富的影片內容,讓您不但能以有趣的方式學習英文,還能增加內涵,豐富知識。我們非常注重您的隱私,以下說明為當您使用我們平台時,我們如何收集、使用、揭露、轉移及儲存你的資料。請您花一些時間熟讀我們的隱私權做法,我們歡迎您的任何疑問或意見,提供我們將產品、服務、內容、廣告做得更好。

本政策涵蓋的內容包括:希平方 如何處理蒐集或收到的個人資料。
本隱私權保護政策只適用於: 希平方 平台,不適用於非 希平方 平台所有或控制的公司,也不適用於非 希平方 僱用或管理之人。

個人資料的收集與使用
當您註冊 希平方 平台時,我們會詢問您姓名、電子郵件、出生日期、職位、行業及個人興趣等資料。在您註冊完 希平方 帳號並登入我們的服務後,我們就能辨認您的身分,讓您使用更完整的服務,或參加相關宣傳、優惠及贈獎活動。希平方 也可能從商業夥伴或其他公司處取得您的個人資料,並將這些資料與 希平方 所擁有的您的個人資料相結合。

我們所收集的個人資料, 將用於通知您有關 希平方 最新產品公告、軟體更新,以及即將發生的事件,也可用以協助改進我們的服務。

我們也可能使用個人資料為內部用途。例如:稽核、資料分析、研究等,以改進 希平方公司 產品、服務及客戶溝通。

瀏覽資料的收集與使用
希平方 自動接收並記錄您電腦和瀏覽器上的資料,包括 IP 位址、希平方 cookie 中的資料、軟體和硬體屬性以及您瀏覽的網頁紀錄。

隱私權政策修訂
我們會不定時修正與變更《隱私權政策》,不會在未經您明確同意的情況下,縮減本《隱私權政策》賦予您的權利。隱私權政策變更時一律會在本頁發佈;如果屬於重大變更,我們會提供更明顯的通知 (包括某些服務會以電子郵件通知隱私權政策的變更)。我們還會將本《隱私權政策》的舊版加以封存,方便您回顧。

服務條款
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上次更新日期:2013-09-09

歡迎您加入看 ”希平方”
感謝您使用我們的產品和服務(以下簡稱「本服務」),本服務是由 希平方 所提供。
本服務條款訂立的目的,是為了保護會員以及所有使用者(以下稱會員)的權益,並構成會員與本服務提供者之間的契約,在使用者完成註冊手續前,應詳細閱讀本服務條款之全部條文,一旦您按下「註冊」按鈕,即表示您已知悉、並完全同意本服務條款的所有約定。如您是法律上之無行為能力人或限制行為能力人(如未滿二十歲之未成年人),則您在加入會員前,請將本服務條款交由您的法定代理人(如父母、輔助人或監護人)閱讀,並得到其同意,您才可註冊及使用 希平方 所提供之會員服務。當您開始使用 希平方 所提供之會員服務時,則表示您的法定代理人(如父母、輔助人或監護人)已經閱讀、了解並同意本服務條款。 我們可能會修改本條款或適用於本服務之任何額外條款,以(例如)反映法律之變更或本服務之變動。您應定期查閱本條款內容。這些條款如有修訂,我們會在本網頁發佈通知。變更不會回溯適用,並將於公布變更起十四天或更長時間後方始生效。不過,針對本服務新功能的變更,或基於法律理由而為之變更,將立即生效。如果您不同意本服務之修訂條款,則請停止使用該本服務。

第三人網站的連結 本服務或協力廠商可能會提供連結至其他網站或網路資源的連結。您可能會因此連結至其他業者經營的網站,但不表示希平方與該等業者有任何關係。其他業者經營的網站均由各該業者自行負責,不屬希平方控制及負責範圍之內。

兒童及青少年之保護 兒童及青少年上網已經成為無可避免之趨勢,使用網際網路獲取知識更可以培養子女的成熟度與競爭能力。然而網路上的確存有不適宜兒童及青少年接受的訊息,例如色情與暴力的訊息,兒童及青少年有可能因此受到心靈與肉體上的傷害。因此,為確保兒童及青少年使用網路的安全,並避免隱私權受到侵犯,家長(或監護人)應先檢閱各該網站是否有保護個人資料的「隱私權政策」,再決定是否同意提出相關的個人資料;並應持續叮嚀兒童及青少年不可洩漏自己或家人的任何資料(包括姓名、地址、電話、電子郵件信箱、照片、信用卡號等)給任何人。

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您承諾絕不為任何非法目的或以任何非法方式使用本服務,並承諾遵守中華民國相關法規及一切使用網際網路之國際慣例。您若係中華民國以外之使用者,並同意遵守所屬國家或地域之法令。您同意並保證不得利用本服務從事侵害他人權益或違法之行為,包括但不限於:
A. 侵害他人名譽、隱私權、營業秘密、商標權、著作權、專利權、其他智慧財產權及其他權利;
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服務中斷或暫停
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上次更新日期:2013-09-16

希平方 內所有資料之著作權、所有權與智慧財產權,包括翻譯內容、程式與軟體均為 希平方 所有,須經希平方同意合法才得以使用。
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網站連結
歡迎您分享 希平方 網站連結,與您的朋友一起學習英文。

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「Margaret Heffernan:只看重出色人才?人與人間的互動才是激出火花的關鍵」- Why It's Time to Forget the Pecking Order at Work


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An evolutionary biologist at Purdue University named William Muir studied chickens. He was interested in productivity—I think it's something that concerns all of us—but it's easy to measure in chickens because you just count the eggs. He wanted to know what could make his chickens more productive, so he devised a beautiful experiment. Chickens live in groups, so first of all, he selected just an average flock, and he let it alone for six generations. But then he created a second group of the individually most productive chickens—you could call them superchickens—and he put them together in a superflock, and each generation, he selected only the most productive for breeding.

After six generations had passed, what did he find? Well, the first group, the average group, was doing just fine. They were all plump and fully feathered, and egg production had increased dramatically. What about the second group? Well, all but three were dead. They'd pecked the rest to death. The individually productive chickens had only achieved their success by suppressing the productivity of the rest.

Now, as I've gone around the world talking about this and telling this story in all sorts of organizations and companies, people have seen the relevance almost instantly, and they come up and they say things to me like, "That superflock, that's my company." Or, "That's my country." Or, "That's my life."

All my life, I've been told that the way we have to get ahead is to compete: get into the right school, get into the right job, get to the top. And I've really never found it very inspiring. I've started and run businesses because invention is a joy, and because working alongside brilliant, creative people is its own reward. And I've never really felt very motivated by pecking orders, or by superchickens, or by superstars. But for the past 50 years, we've run most organizations and some societies along the superchicken model. We've thought that success is achieved by picking the superstars, the brightest men, or occasionally women, in the room, and giving them all the resources and all the power. And the result has been just the same as in William Muir's experiment: aggression, dysfunction and waste. If the only way the most productive can be successful is by suppressing the productivity of the rest, then we badly need to find a better way to work and a richer way to live.

So what is it that makes some groups obviously more successful and more productive than others? Well, that's the question a team at MIT took to research. They brought in hundreds of volunteers, they put them into groups, and they gave them very hard problems to solve. And what happened was exactly what you'd expect, that some groups were very much more successful than others. But what was really interesting was that the high-achieving groups were not those where they had one or two people with spectacularly high I.Q. Nor were the most successful groups the ones that had the highest aggregate I.Q. Instead, they had three characteristics, the really successful teams. First of all, they showed high degrees of social sensitivity to each other. This is measured by something called the Reading the Mind in the Eyes Test. It's broadly considered a test for empathy, and the groups that scored highly on this did better. Secondly, the successful groups gave roughly equal time to each other, so that no one voice dominated, but neither were there any passengers. And thirdly, the more successful groups had more women in them. Now, was this because women typically score more highly on the Reading the Mind in the Eyes Test, so you're getting a doubling down on the empathy quotient? Or was it because they brought a more diverse perspective? We don't really know, but the striking thing about this experiment is that it showed what we know, which is some groups do better than others, but what's key to that is their social connectedness to each other.

So how does this play out in the real world? Well, it means that what happens between people really counts, because in groups that are highly attuned and sensitive to each other, ideas can flow and grow. People don't get stuck. They don't waste energy down dead ends.

An example: Arup is one of the world's most successful engineering firms, and it was commissioned to build the equestrian center for the Beijing Olympics. Now, this building had to receive two and a half thousand really highly strung thoroughbred horses that were coming off long-haul flights, highly jet-lagged, not feeling their finest. And the problem the engineer confronted was, What quantity of waste to cater for? Now, you don't get taught this in engineering school, and it's not really the kind of thing you want to get wrong. So he could have spent months talking to vets, doing the research, tweaking the spreadsheet. Instead, he asked for help, and he found someone who had designed the Jockey Club in New York. The problem was solved in less than a day. Arup believes that the culture of helpfulness is central to their success.

Now, helpfulness sounds really anemic, but it's absolutely core to successful team, and it routinely outperforms individual intelligence. Helpfulness means I don't have to know everything. I just have to work among people who are good at getting and giving help. At SAP, they reckon that you can answer any question in 17 minutes. But there isn't a single high-tech company I've worked with that imagines for a moment that this is a technology issue, because what drives helpfulness is people getting to know each other. Now that sounds so obvious, and we think it'll just happen normally, but it doesn't. When I was running my first software company, I realized that we were getting stuck. There was a lot of friction, but not much else. And I gradually realized the brilliant, creative people that I'd hired didn't know each other. They were so focused on their own individual work; they didn't even know who they were sitting next to. And it was only when I insisted that we stop working and invest time in getting to know each other that we achieved real momentum.

Now, that was 20 years ago, and now I visit companies that have banned coffee cups at desks, because they want people to hang out around the coffee machines and talk to each other. The Swedes even have a special term for this. They call it fika, which means more than a coffee break. It means collective restoration. At Idexx, a company up in Maine, they've created vegetable gardens on campus so that people from different parts of the business can work together and get to know the whole business that way. Have they all gone mad? Quite the opposite—they've figured out that when the going gets tough, and it always will get tough if you're doing breakthrough work that really matters. What people need is social support, and they need to know who to ask for help. Companies don't have ideas; only people do. And what motivates people are the bonds and loyalty and trust they develop between each other. What matters is the mortar, not just the bricks.

Now, when you put all of this together, what you get is something called social capital. Social capital is the reliance and interdependency that builds trust. The term comes from sociologists who were studying communities that proved particularly resilient in times of stress. Social capital is what gives companies momentum, and social capital is what makes companies robust. What does this mean in practical terms? It means that time is everything, because social capital compounds with time. So teams that work together longer get better, because it takes time to develop the trust you need for real candor and openness. And time is what builds value. When Alex Pentland suggested to one company that they synchronize coffee breaks so that people would have time to talk to each other, profits went up 15 million dollars, and employee satisfaction went up 10 percent. Not a bad return on social capital, which compounds even as you spend it. Now, this isn't about chumminess, and it's no charter for slackers, because people who work this way tend to be kind of scratchy, impatient, absolutely determined to think for themselves because that's what their contribution is. Conflict is frequent because candor is safe. And that's how good ideas turn into great ideas, because no idea is born fully formed. It emerges a little bit as a child is born, kind of messy and confused, but full of possibilities. And it's only through the generous contribution, faith and challenge that they achieve their potential. And that's what social capital supports.

Now, we aren't really used to talking about this, about talent, about creativity, in this way. We're used to talking about stars. So I started to wonder, well, if we start working this way, does that mean no more stars? So I went and I sat in on the auditions at the Royal Academy of Dramatic Art in London. And what I saw there really surprised me, because the teachers weren't looking for individual pyrotechnics. They were looking for what happened between the students, because that's where the drama is. And when I talked to producers of hit albums, they said, "Oh, sure we have lots of superstars in music. It's just, they don't last very long. It's the outstanding collaborators who enjoy the long careers, because bringing out the best in others is how they found the best in themselves." And when I went to visit companies that are renowned for their ingenuity and creativity, I couldn't even see any superstars, because everybody there really mattered. And when I reflected on my own career, and the extraordinary people I've had the privilege to work with, I realized how much more we could give each other if we just stopped trying to be superchickens. Once you appreciate truly how social work is, a lot of things have to change. Management by talent contest has routinely pitted employees against each other. Now, rivalry has to be replaced by social capital. For decades, we've tried to motivate people with money, even though we've got a vast amount of research that shows that money erodes social connectedness. Now, we need to let people motivate each other. And for years, we've thought that leaders were heroic soloists who were expected, all by themselves, to solve complex problems. Now, we need to redefine leadership as an activity in which conditions are created, in which everyone can do their most courageous thinking together. We know that this works.

When the Montreal Protocol called for the phasing out of CFCs, the chlorofluorocarbons implicated in the hole in the ozone layer, the risks were immense. CFCs were everywhere, and nobody knew if a substitute could be found. But one team that rose to the challenge adopted three key principles. The first was the head of engineering, Frank Maslen, said, "There will be no stars in this team. We need everybody. Everybody has a valid perspective. Second, we work to one standard only: the best imaginable." And third, he told his boss, Geoff Tudhope, that he had to butt out, because he knew how disruptive power can be. Now, this didn't mean Tudhope did nothing. He gave the team air cover, and he listened to ensure that they honored their principles. And it worked. Ahead of all the other companies tackling this hard problem, this group cracked it first. And to date, the Montreal Protocol is the most successful international environmental agreement ever implemented.

There was a lot at stake then, and there's a lot at stake now, and we won't solve our problems if we expect it to be solved by a few supermen or superwomen. Now we need everybody. And because it's only when we accept that everybody has value that we will liberate the energy and imagination and momentum we need to create the best beyond measure. Thank you.

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