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「網路禮儀知多少:寫 email 時千萬別犯的幾種錯誤」- Netiquette Dos & Don'ts for Email


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Netiquette Dos and Don'ts for Email
電子郵件網路禮儀守則

Over 107 trillion emails are sent every year on the public Internet. So here's a list of a few of my favorite netiquette dos and don'ts as it relates to email communication.
每年在網路上有超過 107 兆封郵件被寄出。所以這裡是有關電郵溝通網路禮儀,幾件我最喜歡的該做和不該做的事的清單。

Number one: Make sure that you use spell check and check your grammar. You wanna make sure that you have a—you're really giving a very good first impression. However, don't correct someone's spelling or grammar unless they've asked for a critique.
第一:務必確認你使用拼字檢查功能並檢視你的文法。你想確保你有--你真的有給人很好的第一印象。但是,不要糾正別人的拼字或文法,除非他們有要求你作評論。

Also, remember, don't send an email when you're angry or upset or if it's really late at night when you're tired. I've done it, I know many of you have, and we've sort of regretted it. And when you wake up in the morning, you go, "Why did I send that email last night that way?" So, if you have to, just send the email to yourself and review it in the morning—a few extra hours is actually digital time on your side.
此外,切記,別在你生氣或心情不好的時候發出郵件,或是當夜深疲憊時。我就那麼做過,我知道你們很多人也有,然後我們會有點後悔。當你一早起來時,你就會想說:「我昨晚為什麼要那樣寄出那封信啊?」所以,如果你一定要寄,就把信寄給你自己,然後早上再重新看一次--多幾個小時其實是讓你在網路上有充裕時間。

Wondering if whether you need to use a signature line or not? I'm surprised how many people don't. So make sure at the end of your email business correspondence, you have your first and last name, you repeat your email address, you put your cell phone if you're interested in being, you know...be contacted by cell, and you put your business line. And if you wanna get fancy about it, use something like WiseStamp and have your latest tweets, because it actually will add personality to your email. Doesn't need to be a novel, but don't let them wonder who this is and have them push the "Delete" button.
在想你是否需要用簽名檔嗎?我很訝異有很多人都不用。所以務必確認在商業信件結尾,你有加上你的姓名、重複你的電郵地址,如果你有興趣被以手機聯絡的話,就寫上手機號碼,然後附上你公司的電話。假如你想讓簽名檔看起來更花俏,用像是 WiseStamp 那樣的東西,加入你的最新推文,因為那樣真的會替你的信件增添個人風格。不必是篇小說,但別讓收信人納悶這是誰,然後讓他們按下刪除鈕。

And finally, really, don't use all caps in an email. I see it in subject lines everywhere. It's a netiquette no-no. It means you're yelling.
最後,真的,別在信中全用大寫。我在信件主旨到處看到這種現象。這是網路禮儀大忌。大寫字母表示你在大吼大叫。

So, to recap, remember, spell check, grammar check, don't type in all caps, don't send an email when you're upset or angry or tired, and remember to let somebody know who the email's coming from so they can respond to you appropriately.
那麼,來簡單複習一下,記住,拼字檢查、文法檢查、不要全打大寫、不要在心情不好或生氣或累的時候寄信,還有記得讓人知道這封信由誰寄出,這樣他們才能適當回覆你。

  • 「規矩、注意事項」- Dos And Don'ts

    So here's a list of a few of my favorite netiquette dos and don'ts as it relates to email communication.
    所以這裡是有關電郵溝通網路禮儀,幾件我最喜歡的該做和不該做的事的清單。

  • 「涉及、與...有關」- Relate To

    So here's a list of a few of my favorite netiquette dos and don'ts as it relates to email communication.
    所以這裡是有關電郵溝通網路禮儀,幾件我最喜歡的該做和不該做的事的清單。

  • 「要求」- Ask For

    However, don't correct someone's spelling or grammar unless they've asked for a critique.
    但是,不要糾正別人的拼字或文法,除非他們有要求你作評論。

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